Businesspeople who use Excel, Tableau, Salesforce, and other enterprise applications must be empowered to build and leverage predictive models in those tools without needing to have formal data science skills. Unless AI is fully integrated into the business, it has little value. AI predictions and recommendations must flow seamlessly into business processes.
According to a survey of 1,500 firms in a range of industries by the Harvard Business Review, the biggest performance improvements come when humans and smart machines work together, enhancing each other’s strengths. The Harvard study concluded, “Companies must develop a solution through co-creation – having stakeholders envision how they might collaborate with AI systems to improve a process.”
With the emergence of AI platforms that automate the entire lifecycle of an AI project, businesses can quickly build, deploy, and manage AI applications to transform their operations. CDOs must lead the effort to involve multiple stakeholders in AI projects early and often in order to reap the full benefits of AI.
Give more people a say in the creation and adjustment of AI. One size does not fit all. Find new ways to promote collaboration across business groups, IT and data science teams.
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